"Selling begins, when the customer says 'NO'.
Everything else is just distributing."
"No customer ever pays for the product.
We only pay for what the product means to us."
(Peter F. Drucker)
"If you want to build a ship, don’t drum up people to collect wood, assign them tasks and work, but rather teach them to long for the endless immensity of the sea."
(Antoine de Saint-Exupery)
"You cannot not communicate".
"EVERYTHING is service and without service everything is NOTHING."
"You can't teach a man anything. You can only help him to discover it in himself."
"To see clearly, often all it takes is to change the point of view."
(Antoine de Saint-Exupéry)
"Contestants should know that never one is completely right and the other one completely wrong."