'You cannot not communicate'.  (Paul Watzlawick) 
COMMUNICATION  
 How could I know 
what you meant, 
when I heard 
what you said?
RESULTS:
The participants learn
- The basic models of human behaviour and motives
 - The brain architecture
 - Communication models
 - To differentiate various conversational situations from each other
 - Diverse conversation techniques
 - Various communication tools
 
Methods:
Trainings contents are conveyed in practical simulations of conversational situations, short presentations, 
group work and feedback in a comprehensible and sustainable way from practice to practice:
- Group dynamic processes
 - Doctrinal talks
 - Learning-strategies: addressing individual learning channels
 - State-of-the-art findings in behavioral and brain research
 - Role simulations and video-assisted exercises with analysis
 - Exchange of experience focussing on goals
 - Learning-objectives in plenary and in one-to-one interviews